Privacy Policy
Last Updated: March 11, 2026
Introduction
ComTechT ("we," "our," or "us") operates www.comtecht.com, providing real-time infrastructure monitoring and outage tracking services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and password (encrypted).
Usage Data
We automatically collect information about how you interact with our service, including pages viewed, features used, and timestamps.
Payment Information
Payment processing is handled securely by Stripe. We do not store credit card information on our servers.
Technical Data
IP address, browser type, device information, and operating system for security and analytics purposes.
How We Use Your Information
- •Provide and maintain our monitoring services
- •Send critical infrastructure alerts and notifications
- •Process subscription payments and manage your account
- •Improve our service through analytics and user feedback
- •Comply with legal obligations and prevent fraud
Data Security
We implement industry-standard security measures including encryption at rest and in transit, secure authentication protocols, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
Third-Party Services
- Payment Processor: PCI DSS compliant payment processing — card details are handled entirely by our processor and never stored by us
- Cloud Hosting: Secure infrastructure hosting and database services
- Analytics: Aggregate usage analytics (no personal data shared)
Your Rights
You have the right to:
- •Access and receive a copy of your personal data
- •Correct inaccurate or incomplete information
- •Request deletion of your personal data
- •Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: privacy@comtecht.com
Business Name: ComTechT LLC
Service: Infrastructure Monitoring & Outage Tracking
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
ComTechT is a professional B2B infrastructure monitoring service for enterprises and IT teams.